Phone GLS BELGIUM: +32/2 556 62 11 - customer.service@gls-belgium.com

GLS package tracking link: https://gls-group.com/BE/fb/suivre-colis

Tracking numbers are added to your order and sent via email

UK order are shipped with DPD

Order processing:

All orders are processed Monday through Friday from 10:00 a.m. to 5:00 p.m. excluding holidays.

Orders placed Monday to Friday before 1 p.m. are dispatched within 24-48 working hours excluding public holidays.

Orders placed over the weekend are dispatched the next working day.

No order is processed and shipped the day before and on public holidays.

If you have a question about your order. You can send an e-mail to sales@sabellecosmetics.com with your order reference.

Delivery time:

France: 6/8 working days excluding public holidays

Belgium: 3/4 working hours excluding public holidays

Other European countries: 4/8 working days excluding public holidays from dispatch

England: 6-10 working days

Switzerland: 6-10 business days from dispatch, excluding public holidays

North Africa: 15 - 30 working days excluding public holidays

Rest of the world: 15 - 30 business days excluding holidays

Babyliss: 2/6 weeks

Panasonic: 2/6 weeks

Wahl: 1 to 3 weeks

Jaguar: 2/6 weeks

Panasonic: 2 weeks

Mirplay: Shipping from Spain per pallet / delivery time 14-28 working days

This delivery period may be longer in the event of major force or no stock

Package tracking

The tracking number is sent by e-mail and can also be found in your customer account

Tracking can be done on the carrier's website GLS

UK: tracking can be done on DPD's website

Spam is not available on smartphones.

If you have a question about your order. You can send an e-mail to sales@www.sabellecosmetics.com with in Switzerland, Maghreb, Egypt, Turkey, South Africa: Between 6 to 20 working days excluding public holidays from dispatch (home delivery by local postal services)

Out of stock:

In case of out of stock, the delivery time is extended by 14 working days.

Free delivery:

Belgium & Netherlands: FREE delivery from 55 €

Other European countries: Paying above 55 €

Outside the European Union & UK: Not free delivery.Delivery costs 20 € for all orders & the import costs are paid by the customer. 

The delivery of your order is ensured by GLS within the deadlines indicated on this page

Mirplay: delivery is not free

Delivery cost

Belgium - 55 EUR: 4.10 EUR

Netherlands - 55 EUR: 5.80 EUR

France - 55 EUR: 9.5 EUR

Germany - 55 EUR: 5.80 EUR

Greece: 25 EUR

Poland: EUR 15

Portugal 25 EUR

Italy - 55 EUR: 9.50 EUR

Spain - 55 EUR: 9.50 EUR

Switzerland: 20 EUR

England: 20 EUR

Mirplay: Paid delivery

Multi-product package: Paid delivery

Delivery charges may vary from the list above depending on increases with our carrier or heavy packages

Tracking

An online package tracking number is communicated to you within 24 hours of shipment by e-mail allowing you to check where your order is at any time.

GLS parcel tracking link: https://gls-group.com/BE/fb/suivre-colis

This email may also be in your spam folder.

You will also find the tracking number in your customer account

Do not hesitate to consult the tracking of your package to find out if your order has arrived.

UK: Parcel traking on website DPD

Customs UK and Countries outside of European Union 

Uk is no longer part of European Union so goods pass by customs

The fee for customs is beared by the customer.

Customs fee must be paid prior to delivery. You receive this information by email or by letter

You can also contact DPD about it 

Dpd will not deliver the parcel if this costs are not paid

In case of return of the goods because these costs were not paid then we willl deduct the shipping costs from the refund and the costs from declining to pay the goods ( 40 € ) and also the return fee ( 90 €) 

Return

The customer must make to the company Sabelle cosmetics the same day of delivery or at the latest the first working day following delivery, any claim of delivery error and/or non-conformity of the products in nature or quality in relation to as indicated on the order form.

Products purchased in our showroom or sold by one of our representatives are neither returned nor exchanged nor refunded.

Reduced price items cannot be returned or exchanged.

Returned items that have already been opened/used/damaged are neither returned nor exchanged.

Any return must be reported in advance to the Customer Service of the company Sabelle cosmetics in order to reduce processing time, by telephone on +32/2 672 99 16 from Tuesday to Friday from 10 a.m. to 6 p.m. or by email 24 hours a day from all countries delivered to sales@www.sabellecosmetics.com

We remind you that to return an item, simply follow the following instructions:

1. Pack the product(s) carefully.

2. Indicate the returned product(s) on the Delivery Note.

3. Send your package to the following address:

Sabelle Cosmetics

Tobie Swalustraat 46

1600

Sint Pieters

Belgium

In the event of a return, the initial shipping costs will be deducted from the refund

  • Belgium €10
  • Netherlands €10
  • France €15
  • Switzerland €30
  • Germany €15
  • Austria €15
  • Portugal €30
  • Poland €25
  • England €20
  • Spain €20
  • Greece €30
  • Italy €20
  • Finland €25
  • Norway €35
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